Order Entry Coordinator (Contract)


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Updated: August 9, 2017


Ross has grown into a global company with full corporate offices in North America, Europe and Australia, as well as supporting sales and service operations strategically located around the world. Ross Video designs, markets, manufactures, and supports a wide range of innovative products for use in broadcast, distribution, live event and production applications. Ross products are found in well over 100 countries and are used 24 hours a day, 365 days a year to produce and distribute video and audio signals.
Duties, Responsibilities and Accountability:
  • Key all new accounts into Max System
  • Key all Sales/Tech Support orders and return orders into Max System
  • Maintain Part Sales in Max
  • Invoice all shipments and services once completed and distribute/file paperwork accordingly
  • Maintain warranty dates and assets in Sales Force
  • Prepare airway bills and Customs clearance documents (ex B13A, Certificates of Origin) for International Tech Support Shipments
  • Work daily with Order Management, Production Planning, Services Team, Finance and Shipping in various stages of the order entry process
  • Perform other related duties as required.
Job Requirements:
  • A working knowledge of Microsoft Products (Excel, Word, Outlook)
  • A good knowledge of MAX/ERP System
  • Knowledge of Salesforce would be an asset
  • Strong typing/word processing skills
  • Very detail oriented
  • Strong organization, problem solving and communication skills      
  • Ability to multitask and prioritize duties and responsibilities
  • Ability to work unsupervised
  • Desire to contribute to a team environment and collaborate in order to enhance processes
  • 2-3 years experience working in an office setting
Physical Demands: Office Environment
Work Environment: Office, Moderate Noise