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Jobs at Ross Video


SMT Line Operator

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  Duties, Responsibilities and Accountability:   Printing setup documents to pick, setup parts on feeders, load on feeder carts and perform changeover for the SMT lines. Maintaining all inventory and shortages that occur for SMT requirements. Works closely with Pick and Place Operator/Technician’s to ensure efficiencies within the pick and place set-ups, as well as, defect issues at the AOI and reflow. Fully understand the operation of the MES system with respect to on-line documentation, WIP tracking and defect management. AOI machine operation, including adhering to the First off Procedure to ensure assembly quality throughout the run. Performs reflow duties which include verifying SMT components put on by the pick and place machine, adding manual components, operation of the reflow oven, giving and receiving feedback for assembly quality. Assisting SMT Machine Operator setting up screen printer, changing reels, washing screens and light housekeeping to keep machines and area organized Work the manual paste dispense station. Maintaining ESD practices. Adhering to MSDS procedures. Keeping up-to-date on Manufacturing technology and new processes. Other duties as assigned.   Job Requirements:   Knowledge/Education/Training: High School Diploma     Traits: Able to work independently or as part of a team Capable of following procedures and working logically Detail oriented Conscientious and willing to ask questions Strong aptitude for learning   Experience: Manufacturing environment experience   Other: Valid Driver’s License and access to a vehicle for occasional travel to Ottawa location   Physical Demands:  Minimal lifting and bending.   Work Environment: Machine operation in manufacturing environment Moderate Noise  

Stockroom Clerk

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  Duties, Responsibilities and Accountability: Receive pick list from queue and kit parts specific to a work order from the stockroom according to the Manufacturing Work Instructions. Prepare components for WIP by counting, labelling and dividing into the proper areas. Print bar codes, labels & manuals specific to a work order Transfer components to proper containers (moisture sensitive open and resealed). Deliver finished work order to the proper area within manufacturing. Use MAX to view inventory, check shortages, access kit lists, etc. Use and follow the Manufacturing Execution System documentation and routing practices. Cycle Counts and inventory control: Maintain Dry Pak cabinets and Canban carts in Manufacturing Maintain a recycle centre for components Fill stock boxes with parts stored upstairs Verify and be able to read values on parts Fill allocations when shortages arrive; count, deliver and pass through routing in MES when work order shortage is free. Complete requests from the Ottawa lab for parts & complete sales orders for all RM stock ID’s. Read work orders, follows production drawings and sample assemblies, or receives verbal instructions regarding duties to be performed. Maintain ESD practices. Perform other related duties as required.   Job Requirements:   Knowledge/Education/Training: High School Diploma Knowledge of electronic components is a strong asset   Traits: Mechanical aptitude Solid mathematical skills Able to work independently Capable of following procedures and work logically Strong aptitude for learning   Experience: Min. 2 years experience in a manufacturing environment   Physical Demands: Able to lift up to 50 lbs   Work Environment: Individual work stations in manufacturing environment Moderate Noise  

Senior Test Technician

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  WHAT YOU'LL BE DOING   This is a full-time role, based in Iroquois, troubleshooting Production at both a PCBA and system level. The work environment is separated from the manufacturing production floor and you will be working at a bench with the relevant tools necessary to debug. The successful candidate will be responsible for:   PCBA and Systems debug: Using various test equipment, tools (both hardware and software), and schematics to test and debug PCBA’s and systems that incorporate these PCBA’s. Initiate repairs using appropriate routing and rework tools, and log data related to these repairs When necessary, work with the Test Development Team and Engineers to investigate the root cause of design issues Provide technical support to production test staff by validating test procedures and hardware integrity and initiating repairs Work with the Returns department to assist troubleshooting product returned by the customer As required, perform production configuration, testing and calibration following established procedures, policies and protocols   WHO YOU ARE Strong technical abilities and organizational skills High initiative and well developed analytical, problem solving and communication skills Ability to work in a fast-paced environment Ability to cope with varying levels of support and documentation Self-starter, quick learner and able to work with minimum supervision in meeting schedules    WHAT YOU KNOW Two or three year Electronic Technician/Technologist diploma or equivalent experience Strong understanding of electronic theory and applications, with emphasis on digital components such as CPU, FPGA, flash, etc. Strong foundation in schematic reading and interpretation Working knowledge of Linux and other command line interface with hardware Knowledge of JTAG technologies (IEEE 1149.1, 1149.6…) Familiarity with wide variety of test equipment (ie: high-speed scopes, video/audio generators/analyzers, DVMs etc) Above average PC/Windows computer skills, specifically related to network and serial interface and configuration Must have excellent verbal and written documentation skills Must have computer proficiency with Microsoft Office and core business-use tools Knowledge of video and audio standards and broadcasting would be an asset Robotics experience with DC motors and controls would be an asset  

Test Technician - Entry Level

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  WHAT YOU'LL BE DOING   This is a full-time role, based in Iroquois, working within a Direct Production or Production Support role. The successful candidate will be responsible for:   Configuration and Test Configure systems to meet sales order criteria, or other configuration documentation. Create data records which associate product serial numbers to their parent sales order. Configuring, assemble and test product to meet sales order requirements.   Configuration Debug System-level debug if the product does not perform as expected.  Determine whether failures are product or infrastructure related and react accordingly. If problem exists at the circuit-board level product is to be debugged at that level or passed on to another department for analysis and repair.   Other Duties Perform assembly on circuit-boards and/or mechanical assemblies. Identify products failing test procedure/configuration specifications and route product accordingly, both physically and in the routing system. Perform other related duties as required.   WHO YOU ARE Teamwork and communication skills are essential. Coordination of efforts to get quality product shipped on time is a facet of your daily experience. Attention to detail and good organization are critical assets. You are the last person to ensure the quality of our products before it reaches our customers. Ability to deal with tight timelines and a high rate of change.   WHAT YOU KNOW Advanced PC/Windows computer skills are required Knowledge of other operating systems is an asset (i.e. Linux) Experience with computer networking is required General mechanical aptitude is required Knowledge of electronics and ability to read schematic and layout diagrams is an asset. Manufacturing experience is an asset, specifically with change control at both the customer order and product specification levels.

Electronics Assembly Tester

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  Duties, Responsibilities and Accountability: Performs testing and calibration of products as described in test procedures. Follow test procedures to calibrate and test products. Perform light high level assembly, interconnect and fasten assemblies. Identify products failing test procedure specifications and tag assembly accordingly. Perform manufacturing execution system (MES) transactions. This includes entering defects and following out of route processes for board troubleshooting and repair. Use video and waveform monitors to measure and test electrical parameters according to test procedures. Perform visual inspections on assemblies. Works closely with Planning and/or Order Fulfillment. Maintaining ESD practices. Perform other related duties as required.   Job Requirements:   Knowledge/Education/Training: High School Diploma Related or additional courses in electronics or electronics assembly is highly desirable Basic computer knowledge of Windows, MS Word and Excel is an asset   Traits: Mechanical aptitude Able to work independently or as part of a team Capable of following procedures and work logically Conscientious and willing to ask questions Strong aptitude for learning Detail oriented   Experience: Min. 2 years experience in a manufacturing environment   Physical Demands: Must be able to lift 50 lbs (large panels)   Work Environment: Individual work stations in manufacturing environment Moderate Noise  

Product Marketing Systems Specialist – CRM & CPQ

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  Reporting to the Manager of Product Marketing & Pricing Systems, the Product Marketing Systems Specialist – CRM & CPQ provides support to the Product Management Team for Salesforce.com (SFDC) and CPQ (Salesforce CPQ or Apttus CPQ) requirements driving process improvement and maximizing the value of SFDC and the CPQ to Product Marketing. The PMSS will provide day to day support to the Product Families on various SFDC and CPQ tasks such as product code creation and maintenance and product bundling creation and maintenance. The Analyst will take a proactive approach on recommending new processes or functionality with Salesforce.com or the CPQ which will enhance the Product Team’s abilities to market their products and provide tools to our Sales team. The PMSS will also be very process-driven, creating and improving upon existing processes and process documentation. The PMSS may also be asked to lead specific projects related to Salesforce.com or the CPQ tool. Duties and Responsibilities: Support to Product Marketing on Salesforce.com Answer questions and provide super user assistance to MPMs, TPMs and BDMs Assist in updating product and pricing data in SFDC Help create and maintain product structures and rules within SFDC, ensuring consistency in how we present products across product lines Research and implement new SFDC or CPQ functionality as required (for example guided selling, machine learning, etc) Develop and deliver training to new Product Management staff (BDM’s, MPM’s, POM’s) on how to use SFDC and the CPQ, as requested by the Manager Perform other related duties as required. Create and update process documents related to all job-related tasks Perform other related duties as required.   Qualifications: Experience/Education/Training: BA/BS degree or equivalent Knowledge of sales processes and/or experience in sales Knowledge of product management process and/or experience in product management/marketing Intermediate Knowledge & Proficiency (minimum 2 years’ experience) with Salesforce.com administration or development (Salesforce certification is a plus) Intermediate Knowledge & Proficiency with MS Excel (navigational shortcuts, formulas such as VLOOKUP and SUMIF, PivotTables and PivotCharts) Basic Knowledge & Proficiency with standard office tools such as MS Word, PowerPoint and Visio Basic Knowledge & Proficiency (minimum 1 year experience) with Steelbrick/Salesforce CPQ and/or Apttus CPQ (certification is a plus)  Traits: Extremely detail oriented – passionate about accuracy Organized – able to juggle the demands of multiple projects Strong planning and scheduling skills Proactive and action oriented Strong interpersonal skills - an ability to collaborate effectively within a team environment Adaptable in a fast-paced, multi-project environment “Change agent” who is interested in improving internal processes Strong communication skills – comfortable presenting to audiences of 10-20 ppl Analytical problem solver – able to understand and create solutions for complex requirements Ability to collaborate as well as work independently Positive & Energetic  Other:Valid Driver’s License and access to a vehicle for occasional travel to Iroquois location Physical Demands: None Work Environment: Office, Moderate Noise

Product Specialist

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To champion the XPression product line, OEM products, and Ross Virtual Solutions while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities: Responsible for execution of and/or participation in activities related to the product line, including but not limited to:  Collaborate with the Associate Marketing Product Manager - Technical to create video tutorials for training and marketing purposes. Participate in trade show planning and execution. Write scripts and small software applications to demonstrate XPression functionality. Assist Regional or Key Account Sales Managers, and Business Development Managers with responses to tender documents, Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance. Provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content. Work with the Development Team on product roadmap, development priorities, product direction, and new products - based on industry and customer trends. Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager - Technical to acquire software/hardware for testing and vetting of workflows in the office. Help maintain and support the RVS demo lab in Ottawa. Champion internal training for XPression and OEM products - Tech Support, DTE, PV, Manufacturing.  Qualifications:   Post-secondary degree or trade school diploma 5+ years of experience with broadcast equipment in pre or post-sales environments Experience in selling and marketing broadcast equipment preferred Basic computer programming experience desired Broadcast or print design experience would be helpful Background in technical training is a plus Knowledge of broadcast graphics systems & IT workflows Ability to work with asset management systems is a plus Proficient in Microsoft Word/Excel/PowerPoint/Visio Able to take complex technical details and convey the information to others in an easy-to-understand manner Excellent written and verbal communication skills Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Able to work co-operatively with and across all company departments  Other:   Valid driver's license Willing to travel up to 50% of the time  Physical Demands:  Occasional requirement to set up equipment involving lifting under 50lbs. Work Environment:  Office, Moderate Noise. 

Senior Product Support Specialist

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 Overview:To champion the Connectivity product line while maintaining a deep, hands-on understanding of the technology. Duties and Responsibilities: Responsible for execution of and/or participation in activities related to the product line, including but not limited to: Provide front line support for all technical issues that are escalated from TS and collaborate with Dev team as needed to provide resolution Coordinate and participate in initial commissioning requirements for all new product releases Champion internal training for routing and IP connectivity products – Tech Support, Commissioning, DTE, PV, Manufacturing Assist Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proofs-of-performance. Provide technical guidance and ensure technical accuracy of: promotional literature, catalog, website, and other customer-facing content Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends Participate in trade show planning and execution Write scripts and small software applications to demonstrate routing and IP connectivity functionality  Qualifications: Post-secondary degree or trade school diploma preferred 10+ years of experience with broadcast equipment in pre or post-sales environments Customer facing technical support expertise Experience in selling and marketing broadcast equipment preferred Basic computer programming experience desired Broadcast design experience Technical training experience Background in programming, scripting, and databases is favored Proficient in Microsoft Word/Excel/PowerPoint/Visio Able to take complex technical details and convey the information to others in an easy-to-understand manner Excellent written and verbal communication skills Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Able to work co-operatively with and across all company departments  Other: Valid driver’s license Willing to travel up to 60% of the time  Physical Demands: Occasional requirement to set up equipment involving lifting under 50 lbs  Work Environment: Office, Moderate Noise 

Demonstration Artist and Trainer - EMEA

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Location: Anywhere
Please note: This position is located out of our Reading, UK office.    Duties, Responsibilities and Accountability:   Demonstrations On-site, off-site and online/remote customer demonstrations and tradeshow events Ensure integrity of the demo experience and provide feedback and input re: areas for improvement Assist with demo equipment set-up and preparation/testing of gear prior to demos Report back to the Sales and Marketing Product Management (MPM) groups regarding current industry trends and customer feedback Maintain above average knowledge base and skill set in the functionality and demonstration of Ross Video’s product lines, which include: Production Switchers, Automated Production Control, Robotic Cameras, Augmented Reality and Virtual Sets, Character Generation & Graphics, Routing Systems, Video Severs, Master Control, Social Media Management and Network Control & Monitoring systems. Primary focus on the following product lines: switchers, augmented reality and virtual sets, XPression   Training  Perform customer training - on-site, off-site and online/remote customer training sessions Internal training - other Ross staff members Maintain integrity of the training experience and provide feedback and input re: areas for improvement Assist with set-up and preparation/testing of gear prior to training sessions Help develop customer training methods, materials and techniques working in collaboration with the Product Primes, Marketing and Technical Product Managers, demonstration artists, trainers and customers.   Customer Advocate Champion customer needs as applies to Ross Video’s mission to provide a superior customer experience, notably operational features, roll-out and training methods as well as future feature requirements Actively participate in Ross Video’s user forums and answer operational questions, assist our customers in getting the most out of their systems and provide a superior customer experience.   Knowledge/Education/Training/Experience: Excellent communication and presentation skills Experience and knowledge of production switchers and broadcast production systems Experience in automated production control operations is an asset Knowledge of graphic design and production is an asset Post-secondary degree related to television broadcast or broadcast production related experience Experience in the selling and marketing processes for broadcast equipment is ideal Familiarity with key components used in broadcast electronics products Above average computer skills and technical aptitude Knowledge of use of Ross Video products and a willingness to learn how to provide demonstrations and training on them   Traits: Passionate about Ross Video’s broadcast production solutions Strong interpersonal and observational skills Organized and very detail oriented Ability to problem solve and troubleshoot Must be able to work under pressure and adapt to changing environments Self-starter, motivated quick learner with ability to work under minimum supervision Ability to work independently or as part of a team   Experience: Previous experience in providing product training and demonstrations is required Minimum of 5 years’ experience in a broadcast/post/corporate video production environment Broadcast television systems experience an asset   Other: 65% domestic and international travel is required (EMEA) Must have a valid passport *Please advise if any travel restrictions Must have a valid driver’s license   Physical Demands: Requirement to set-up and tear down equipment - involves lifting up to 50 lbs, reaching, bending, stooping, cabling, etc…   Work Environment: Ross Video’s Reading UK facility Various customer locations (broadcast studios, control rooms, educational facilities, houses of worship, sports arenas, tradeshows…)  

Art Director - Creative Services

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Location: Home Based
 Successful candidates will produce art layouts by developing art concepts; providing work direction to staff. The Art Director will liaise with customers and other Ross departments to help achieve their creative goals. Lead design into multiple existing and emerging verticals including but not limited to Broadcast Television, Ross Virtual Solutions, and Ross Sports Solutions. Candidates for consideration will be responsible for the execution of and/or participation in Ross Creative Services activities, including but not limited to: Administrative Meetings and conference calls as required to scope, complete, or otherwise to facilitate successful completion of assigned projects as they relate to the job. Work with the Project Coordinator to assign the proper personnel to each job. Accomplishes Creative Services artwork requirements by orienting, training, assigning, scheduling, coaching employees. Meets art department work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements. Obtains client approval by presenting final layouts, story boards, and illustrations; responding to client commentary and requests.  Design: Formulates art concepts by supervising workers engaged in executing layout designs for art work and copy to be presented by visual communications media. Produces illustrative material by assigning layout design concept to artists and photographers; directing development of design concepts into art layouts. Creates packages that conform to standardized workflows outlined by the Director of Creative Services.  Animation: Knowledge of the XPression animation toolset used to create dynamic real-time graphics. Knowledge of the Frontier/Unreal animation toolset used to create dynamic real-time graphics. Knowledge of rendered animation from 3rd-party applications in combination with real-time animation to enhance the end-product.  Documentation: Works with Ross team members to create style and operational guides for end users. May be required to create project style-guides of assets.  On-site Implementation:May assist Lead Designer in occasional visits to customers’ sites to implement and integrate graphics packages. Job Requirements:  Knowledge/Education/Training: Post-secondary degree or trade school diploma 5-10  years of Graphic Design experience Knowledge of basic graphic design principles Knowledge of broadcast creation software (Photoshop, After Effects, Illustrator, Premiere, Final Cut Pro, Nuke, 3DS Max, Cinema 4D, Maya, etc.) Knowledge of broadcast graphics workflows Knowledge of broadcast production & IT workflows Knowledge of sports graphics workflows Proficient in Microsoft Word/Excel/PowerPoint  Traits: Proven leadership in a team-based environment Creative mindset Aptitude for animation and choreography of movement Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Excellent communication skills Strong interpersonal and observational skills Enthusiastic High tolerance for ambiguity Problem solver Able to work co-operatively with Ross and end users  Experience: Sports venue experience or equivalent Broadcast production experience (studio or remote) is desirable Basic computer programming experience in VB, SQL, XSLT, and/or JAVA is not required but is a plus  Other: Willing to travel on a project-by-project basis, approximately 20% of the time. Valid passport Valid driver’s license  Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc.  Work Environment:Home based or Ross Ottawa Office 

Inside Sales Representative

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 The Inside Sales Representative is a key role in the Ross Video Sales Team. They play an active part in helping develop Ross Video’s pipeline for revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers.  They assist the North American Sales Team and are a direct extension of our front line group of regionally based Sales Professionals, helping to work opportunities with both end users and via our authorized business partner network.  Inside Sales Representatives exude integrity, drive and passion and exceed business targets through excellent telephone sales and superb communications skills. Duties, Responsibilities and Accountability: Handle inbound, unsolicited prospect calls and convert them into sales. Cold-call prospects. Make outbound follow-up contact with existing customers via telephone and e-mail to determine customer satisfaction, cross-sell and up-sell. Advises and assists re-sellers, system integrators and clients concerning sales and purchase of Ross Video product line. Emphasize product/service features and benefits, prepare quotes and discuss terms. Identify decision makers within targeted leads to begin sales process. Overcome objections of prospective customers. Work collaboratively with regionally based Sales Managers to determine and implement opportunity specific sales approaches. Create and escalate qualified opportunities to Regional Sales Managers. Ensure follow-through of opportunities by completing requests, documenting activity within the CRM and setting reminders for next steps. Forecast sales activities and prepare periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion. Maintain and expand the company’s database of prospects by entering new customer data and updating changes to existing accounts in the corporate CRM. Assist in creating RFP responses. Set up and deliver sales presentations, product/service demonstrations, and other sales activities. Assist in coordination and liaison between sales department and other sales related units. Assist in resolution of customer complaints regarding equipment, supplies, and services. Monitors and evaluates the activities and products of the competition including reviewing articles in trade publications to keep abreast of technological developments. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Ensure the Sales and Marketing of product line follows the Ross Video code of ethics. Perform other related duties as required.  Job Requirements:  Knowledge/Education/Training: Strong practical knowledge of inside sales principles, methods, practices, and techniques. Experience selling broadcast equipment is an asset Familiarity with the key components used in broadcast electronics applications Strong problem identification and objection resolution skills. Demonstrated ability to build and maintain lasting relationships with customers. Exceptional verbal communication and presentation skills. Strong written communication skills. Knowledge of use of Ross Video products & willingness to learn to demonstrate  Traits: Excellent listening skills. Self-motivated, with high energy and an engaging level of enthusiasm. Strong organization and communication skills        Ability to schedule duties/projects (multi-task) Ability to work unsupervised, attention to detail and an evident work ethic Desire to constructively contribute to a team environment Ability to thrive in stressful situations  Experience: 5 years of direct work experience in a sales or telesales capacity. Demonstrated ability to convert prospects and close deals to exceed sales targets. Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management. Experience with customer relationship management (CRM) software such as Salesforce.com  Other: Position is based in the Ottawa office Ability to occasionally travel and attend sales events or exhibits.  Physical Demands: Office Environment Work Environment: Office, Moderate Noise

Senior Test Development Technologist

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    WHAT YOU'LL BE DOING With the emphasis on automation, the successful candidate will work collaboratively to create and develop test plans and suites for products from the PCBA to the system level. These suites are deployed to the various test stages within the manufacturing facility for product verification, configuration, and data collection. Reporting to the Test Development Manager, this position is located at our Manufacturing and Test facility in Iroquois, ON.   WHO YOU ARE You enjoy new technical challenges and are excited at the prospect of using your strong programming skills to automate tests in various Ross Video products, applying innovative automation approaches that will have a direct impact on production efficiency and product quality. You embrace change. Ross is where you want to be. We release new products and features regularly. You are passionate about testing and developing tests with automated tools, with a focus on thoroughness and efficiency, to ensure a superior customer experience upon receipt. You like people. For you to get the job done right, interaction with all levels of the organization is paramount and expected. You seek guidance and knowledge from some while supporting others who need your help or advice. You love learning new stuff. You know how to ask questions - and how to listen to answers (taking constructive criticism).  You absorb knowledge like a sponge and share these discoveries.   WHAT YOU KNOW, WHAT YOU BRING Post-Secondary Education in Electrical Engineering, Computer Engineering or equivalent. Minimum 2 years in test automation development. Proficient in electronic theory and applications, with emphasis on digital components such as CPU, FPGA, flash, etc.. Strong understanding of JTAG technologies (IEEE 1149.1, 1149.6 ..) along with associated development tool. Experience with scripting and programming languages (ie: AutoIt, TCL, Java, C, C++). Experience with Linux. High initiative and well developed analytical, problem solving and communication skills Ability to work in a fast-paced environment where continuous innovation is desired. Ability to cope with varying levels of support and documentation  

Product Verification and Software Automation Developer

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Location: Anywhere
  The successful candidate will become an expert in Ross Infrastructure (IP) products. This expertise will be gained through a review of the current documentation, direct contact with the product itself and working with the technical personnel. You will also be a champion of product quality - working with development to improve test coverage and test efficiency through automation. You will not just be writing automation scripts; rather you will be developing automation software being reused for many years to come. Duties and Responsibilities: Participate in the design process and collaborate with the Software and Hardware development teams to enable and deliver product test automation. Develop test automation plans and cases. Regular automated test execution and reporting. Particiate in the management of the automation environment. Document automation, lab environment and test execution processes. Provide effort estimation for scheduling purposes. Provide regular status updates. Collaborate with other teams as needed. Assisting in investigation and reproduction of product and customer issues. Participation in the maintenance, management and expansion of the system lab environment Third party equipment integration in to the system and automated test suite. Perform other related duties as required.  Qualifications: Degree in Computer Science, Computer Engineering or Electrical Engineering. A minimum of 3 years experience in a development role and/or test case automation role. Experience with automation (TCL, Python, BASH, etc.) Experience programming (C,C++, JAVA, etc) Strong development skills/experience. Knowledge of computer networking (TCP/IP, HTTP, etc.) Knowledge of operating systems (Linux and various Windows platforms) Experience with test cycle management tools Experience with development management tools such as source control and code review   Work Environment: Office R&D Lab and equipment room  

Software Developer, Creative Services

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 We are looking for an Intermediate Software Developer to develop and deliver customized control system solutions for the production of live content such as sports, broadcast, trade show, and social media. These solutions are delivered as a creative and technical service for internal need and for our customers. Responsible for the execution of and participation in creative and technical services activities, including, but not limited to: Custom Application Development: Evaluate customer requirements to design custom user interfaces and data parsing solutions for use in broadcast environments, in particular, real time graphics applications. Authoring of custom software as per customer requirements. Based on these requirements solutions could be any of, or a combination of; Web applications, Native Windows applications, and DashBoard, Ross Video Ltd’s control, monitoring and workflow automation software. Work with the customer and Creative Services Project Manager to gain final acceptance of the user interfaces. Assist in the development of turnkey graphics solutions for resale that may require modified control and data parsing interfaces.  Device and Data Integration: Develop integrations to external data sources for use in real time graphics applications (XML, HTML, XSLT, JSON, Database, HTTP) Develop tight control of the XPression real time graphics system via the XPression COM API and or via external TCP/IP protocol. Develop control of other Ross video Products (switchers, servers, routers etc.) when required.  Develop control of third party devices when required Travels to customer sites to commission field integrations with customer equipment that is not available in Ross Video Ltd’s laboratory for practical reasons (not all cases).  Productivity Growth: Works with Ross team members to identify and curate commonly used devices and user interface patterns to enable increasingly rapid development of new custom solutions that are partially based on these. Creates and documents operational guidelines and custom scripting methods to ensure that Ross can effectively support customers in the future.  Job Requirements: Knowledge/Education/Training: B.Eng or B.Sc. required in one of the following: Computer Science, Electrical Engineering, Video/Film Production Knowledge of object oriented software development Knowledge of JavaScript, C#, Visual Basic, XML, HTML, JSON, XPATH Knowledge of TCP/IP networking including detailed familiarity with UDP, TCP, HTTP, FTP, SLP         Knowledge of Python would be an asset  Traits: Team-oriented Ability to handle conflict in a professional and calm manner Organized and very detail orientated Self-starter and quick learner with the ability to work under minimal supervision Excellent communication skills Strong interpersonal and observational skills Enthusiastic Problem solver Able to work co-operatively with Ross and end users and a good fit with our Code of Ethics and Culture Statements  Experience: Web Application development experience is required Video or multimedia production experience is highly desirable System Integration experience Face time with customers Experience with Ross Dashboard and Ross XPression preferred.  Other: Willing to travel on a project-by-project basis, and spend the working week at customer premises. Valid passport Valid driver’s license  Physical Demands: Occasional requirement to set-up equipment – involves lifting up to 50 lbs, reaching, bending, stooping, etc. Work Environment: Ross Ottawa Office Some travel required, up to 20%.  

Vice President, Infrastructure Business Line

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 Ross Video is a rapidly expanding broadcast and production industry technology and services provider with a global scope of operations.    The infrastructure product line, comprised of signal processing, connectivity/routing, and IP solutions, is a critical component to the ongoing success of the organization.   This is a hybrid business/technical position reporting to the Executive Vice President and Chief Marketing Officer.     Duties and Responsibilities:   Strategy & Planning Work closely with the senior executive team to ensure that product line objectives are aligned with company objectives and strategies. Participate with other senior leaders in formulating and administering company policies and developing long range goals and objectives. Ensure alignment of market trends (marketing) and technology trends (R&D). Work closely with other Product Family Vice Presidents in leveraging the reuse of technology and creating roadmaps for compelling cross-family solutions.   Business & Sales Work with the Infrastructure marketing and sales teams to develop and execute annual sales targets and execution strategies. Drive to achieve and exceed forecasted sales, gross margin, cash flow and profitability targets for the Infrastructure product line. Provide regular product line performance updates to the senior executive team. Set objectives and formulate strategies and tactics for managing departmental budgets. Ensure that regular product forecast updates to manufacturing are executed and review inventory levels to ensure appropriate cash flow is maintained. Train the sales team and our channel partners so that they can efficiently craft customer solutions and effectively sell products. Advise and assist Ross sales staff and channel partners in the sales of Infrastructure products. Build relationships with end users by calling on customer facilities directly to promote Ross products and services. Deliver sales presentations to end users and business partners.                                                                          Assist in the preparation of tender responses for Infrastructure opportunities. Where applicable, assist in the negotiation and closing of sales.    Marketing & Competitive Oversee the development and execution of all Marketing activities for the Infrastructure product line, working closely with our Core Marketing Group. Work with the Infrastructure marketing team to develop and deliver continuous sales and dealer channel training and development. Manage marketing and time to market with R&D development realities. Ensure the sales and marketing of the product line follows the Ross Video Code of Ethics.                                                                                                                          Monitor and evaluate the activities and products of the competition. Gather and analyze market and competitive information. Review articles in trade publications to keep abreast of technological developments in types of professional equipment merchandised.   Identify and develop new market applications and partnerships. Perform market analyses to determine customer needs, price schedules, and discount rates. Work with OEM/VAR partners in developing new market opportunities.                                    R&D & Technology Oversee the execution of all R&D activities within the Infrastructure product line. Stay on top of relevant technology trends and techniques that can be harnessed to create breakthrough solutions. Develop key technology partnerships. Oversee our involvement in certain industry organizations, plug-fests and standards efforts.    Management Inspire the Infrastructure Team to be creative, push hard and achieve breakthrough results. Lead, guide and develop teams that will ensure Ross Video is the leading supplier of signal processing, connectivity and IP solutions. Ensure that both short term tactical plans and longer term strategic plans are developed, communicated and executed. Continue to build and structure an effective Infrastructure organization. Work closely with HR and your managers to recruit, train and develop talented staff.    Qualifications:   Bachelor’s degree in Engineering or a related field. MBA or working towards MBA or equivalent business marketing, strategy & business planning courses A minimum of 10 years’ experience in a senior product line management role A minimum of 10 years’ experience in the broadcast industry Proven ability to collaborate, influence and execute plans Strong demonstrated leadership skills Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution. Innovative thinker with a track record for translating strategic thinking into action plans and output Excellent written, oral and presentation skills Ability to establish and maintain effective working relationships with a range of stakeholders Proven track record for generating results  

Java Software Developer

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  Duties, Responsibilities and Accountability:  Work with R&D developers in the design, development, debugging and testing of software coding as per the specifications and guidelines. Become an expert in Ross Video products. This expertise will be gained through a review of the current documentation, direct contact with the product itself and working with the technical personnel. Advise and make recommendations to management on matters relating to software development, in order to provide them with an improved basis for decision making and planning. Customer contact as required in a professional manner Respond to internal issues regarding software as assigned. Lead or assist in the delivery of training courses to existing and potential customers, and other staff members when required. Perform other related duties as required.  Job Requirements: Knowledge/Education/Training:   Strong Java skills (essential) Experience developing multi-threaded enterprise level applications for a Windows environment Experience skills: Eclipse plug-in development, JMS (Apache ActiveMQ), web based protocols and tools (including HTTP/REST, Javascript, XSLT), SQL, Hibernate Experience with TCP/IP Networking Knowledge of Java Desktop/Swing development Knowledge of Object Oriented Programming paradigms Knowledge of WebSockets Post-secondary degree in Engineering or Computer Science or in a related area with appropriate experience. Knowledge of television production would be very useful.  Traits: Strong interpersonal and observational skills. Organized and very detail orientated. Self-starter, quick learner and are able to work with minimum supervision in meeting schedules and project deadlines. Able to work independently or as part of a team  Experience:Previous experience working in a development group is an asset.  Physical Demands:   Office Environment  Work Environment:  Office, Moderate Noise

Sports Solutions Specialist, Global

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Location: United States
 The Sport Solutions Specialist will be a part of Sports and Live Entertainment vertical market team at Ross - in its initiative to increase sales of Ross Video technology in theses market spaces.   This key role with the Global Sales organization requires a unique blend of engineering / solutions architecture, customer facing “soft skills”, and post-sale project management skills.  This is a diverse role that reports directly to the Director of Sports & Live Events as well as frequent interaction with the company’s prospects, partners, Product Marketing, and Technical Support teams to ensure that solutions specified can also be supported.  This unique position will include, but is not limited to, the following duties: Job Responsibilities:  Participates and contributes to sales opportunities driven by the Director of Sports & Live Events and Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team’s productivity. Pre and post sale sports venue project management. Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimize value for both the customer and Ross Video. Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet customers’ business requirements. Generates localized sales tools on various mediums for internal and external distribution (PowerPoint’s, Application Notes, Competitive Guides, etc.). Engages in customer facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premise or tradeshows. Ensures the Sales and Marketing of product line follows the Ross Video Code of Ethics.  Duties:  Works on systems oriented and highly technical projects. Creates drawings that capture the spirit of specific opportunities, while also creating general variations for use by other groups at Ross Helps to prepare world-class customer facing proposal supplements. Manages proposals for large RFPs. Post sale project management. Acts as a “Technical Evangelist” to help build trust and inspiration with our partners and customers. Provides client feedback to Marketing Product Manager(s) on product & application requirements. Performs other related duties as required.  Job Requirements:  Four year College degree from an accredited institution. Minimum 5 years of combined sales, sales engineering, systems application, product specialist, or end user experience. Record of achievement and technical solution expertise in a customer facing environment. Understanding of the Sports Venue Production Control Room, and Live Venue Display workflows. Poses strong knowledge of industry standard protocols, connectors and terminations. Working knowledge of Graphics systems, Sports Data feeds, Playback Servers, Production Switchers, Scalers, Routers, Device Control protocols, and the roles they play in various applications. Advanced skill set using Visio as well as AutoCad Architect. Excellent Communication & Presentation Skills. Able to work co-operatively with and across all company departments. Strong knowledge of Word, Excel, PowerPoint. Possesses strong and creative problem solving traits. Existing knowledge and use of Ross Video products (preferred). Experience working with CRM’s.  Traits:   Positive, Determined, Problem Solver Deadline driven Strong organization and communication skills            Ability to schedule duties/projects (multi-task) Ability to work well independently Attention to detail and a strong work ethic Desire to contribute to a team environment Ability to handle stressful situations  Other:   Willing to Travel up to 60% of the time (North America) Must live within 75 miles of major airport Valid Passport Valid Driver’s License & a clear driving record Travel to annual NAB, IDEA, SVG, and other sports related trade shows (if required) Attend Sales Meetings (if required)  

Software Developer - DashBoard

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 ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible.  If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. Software Developer  Be part of the team that connects different technologies together into brilliant, easy-to-use, customer-focused solutions. Our team leverages Ross Video’s Emmy-Award-winning DashBoard user interface technology to create customized applications that allows one or more operators to do everything from playing video clips on a 58-foot tall wrap-around score board, to blasting water cannons 75-feet to the sky, to sending a robotic camera zooming across the stage of a concert.  Responsibilities: Participate in the full software development lifecycle – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services, and data storage Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail  Basic qualifications: Backend development experience with a thorough understanding of object oriented software design, data structures, algorithms and data storage Excellent software development skills in an object-oriented language such as Java with strong debugging skills Experience with JavaScript, JSON, RESTful APIs and HTTP protocols Understanding of user interface development, TCP/IP, and UDP Knowledge of HTML and CSS  WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of. We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below.  Be sure to include a bit about you and your interests. 

Graphic Designer (Still & Motion)

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  WHY WORK AT ROSS VIDEO?  As a tech savvy designer in Ottawa, I’m sure you’ve heard of many successful local companies, but what about Ross Video? Well you should have… we’re the 800 pound gorilla in live event and video production counting YouTube, MLB Network (as in baseball), and even the BBC among our clients. Check out Ross as the magic behind NBC Sunday Night Football for a glimpse of what you can be a part of!   Check out this link to see the action! http://bit.ly/2wXR7fl   WHAT YOU’LL BE DOING Now that I have your attention, Ross is seeking a Senior Production Designer to join our Marketing team. Your personal desire to create on-brand, epic designs, using well-founded design principles and creativity is amplified by your passion, and complimented by your attention to detail. You have a strong visual style and are an intuitive self-starter - flexible, adaptable, and able to apply consistent style characteristics to original designs to meet Ross’ visual branding goals.   You will be responsible for creating visual concepts in response to marketing & client briefs including web / e-marketing, logo development, tradeshow exhibits, product development, brochures, proposal submissions, PowerPoint & keynote presentations (Animations and videos) and other high-level materials to support corporate and sales efforts. This role is part director, producer, designer, photographer, videographer, composer, curator, and project manager… all rolled into one!   ESSENTIALS Comfortable working on original designs, collaborative contributions, or production-work following creative lead as mandated Well organized and motivated with the ability to manage multiple projects effectively Excellent communication skills Bright, outgoing and confident personality When you take on a project, you own it, start to finish, get it done on time and are a fast learner Strong design instinct and creative energy Detail-oriented and passionate about your contributions Experience with cross-platform, multi-format files in both vector and raster formats Technical expertise in file output for a variety of destinations, print, web, exhibit, video / animation + codecs Exceptional showreel or portfolio of still and motion graphics, demonstrating a range of designs and consistently-sophisticated creative style Clean, bold and unique understanding of Typography Post-secondary degree or diploma in graphic design and/or 5+ years relevant / demonstrable experience in agency-style setting   BONUS POINTS Product Rendering (Keyshot, Dimension) Cinema 4D Advanced knowledge of many apps within the Adobe Creative Suite Demonstrated knowledge of photography, video production, and animation / editing and encoding.   THINK YOU HAVE WHAT IT TAKES? We know the right candidate pours more effort into their client’s identity than their own website. So, send us your detailed resume and cover letter along with a linked showreel, PDF / online portfolio. If you can show us the spark we’re looking for – we’ll be in touch real soon.

Software Developer - Enterprise

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  ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible.  If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. WHAT'S IN THE JOB? Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. Responsibilities: Participate in the full software development lifecycle – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail  Basic qualifications: Backend development experience with a thorough understanding of object oriented software design, data structures, algorithms and databases Excellent software development skills in an object-oriented language – Java, Scala, Python, Ruby or C++ Experience with JSON, RESTful APIs and HTTP protocols Knowledge of HTML, CSS, JavaScript along with ability to use browser debug tools Ability to function in both Windows and Linux environments  Preferred qualifications: Experience with any of the following Java frameworks and technologies: Hibernate ORM, Equinox OSGi, Spring, Struts II, Spring Boot, Dropwizard, Jersey, Play Front end development with any of the following libraries and frameworks: jQuery, React, Vue.js, Bootstrap, AngularJS Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana  WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of. We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you. Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below.  Be sure to include a bit about you and your interests. 

Automation Developer

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  ROSS VIDEO THRIVES IN LIVE PRODUCTION, AND WE NEED YOUR HELP We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible.  If that resonates, and you’re someone with integrity, intelligence, and a strong drive to deliver great products, we’d love to hear from you. WHAT'S IN THE JOB?  Be part of a cross-functional team that is designing, developing and building distributed, scalable and highly available applications, tools and services that tie together live video production technology across multiple locations. We are building software that will revolutionize the industry by leveraging a move to video over IP, distributed architecture and cloud-based infrastructure. As part of this, we need a CI/CD pipeline that leverages tools to help the team deliver quality software continuously and a well-engineered automated testing approach that ensures all software components provide a reliable, user-friendly and performant experience for our customers. For this role we are seeking someone with an in-depth understanding of the DevOps tool chain and who has a desire to learn how all our products work together in a live video production environment. Responsibilities:   Champion DevOps best practices and ensure that our CI/CD pipeline leverages the best tools to ensure quality maintainable code, automated test coverage and monitoring Develop integration tests in collaboration with other product teams to ensure interoperability and a smooth end-to-end workflow for end-users Support ongoing software development efforts which means participating in the full SDLC – requirements gathering, scoping, design, implementation, documentation, testing and maintenance Write code across the full stack – UI, back end services and database Provide design reviews and code reviews for fellow team members promoting high-quality work, sound software methodologies and attention to detail   Basic Qualifications:  Good understanding of testing at scale, performance and software reliability Applied knowledge of one or more scripting languages such as Python, Perl, Ruby, Tcl Knowledge of modern test automation tools such as Selenium, JUnit and JMeter Desire and ability to reach out to other teams, visit customers and learn how software is used in a live video production environment Ability to function in both Windows and Linux environments Preferred qualifications: Experience with live video production technology – if you have directed a live event, worked with a production switcher, operated a television camera or been on TV as a news anchor, consider it a bonus – but it is not a requirement for this role Experience developing automated tests in a distributed environment Experience utilizing tools and scripts to test and optimize performance Experience with microservices and distributed, horizontally scalable services Containers – Docker, Rkt Container orchestration – Docker Swarm, Apache Mesos, Kubernetes Configuration management – Puppet, Chef, Ansible, SaltStack Platform as code –Terraform, Juju Charms Cloud platforms – AWS, GCP, Azure Experience with DevOps tools including Elastic Stack, Prometheus, Grafana Experience with OpenStack and VMWare Strong understanding of the Linux CLI and associated utilities (grep, sed, awk, etc.) Ability and desire to travel – not a requirement for this role but the opportunity will present itself if you enjoy interacting with and learning from your end-users as a product expert  WE'RE GROWING FAST That means we are always looking for better ways to adapt our work environment and processes to meet the high demands of our customers. Our roles morph, we volunteer for extra tasks, we all care a lot about helping good things happen. If you don't like change, you’re in the wrong place. But if you do, then you can be part of an incredible journey. WHY WORK FOR ROSS VIDEO? Because we can help you flourish. You will get to develop and deliver cutting edge technological solutions for the entertainment industry. You will be part of the Ross Video team working together to make that happen, and we find that a pretty energizing environment to be a part of. We value our people and listen to their feedback. We also offer great perks, flexible hours, free coffee and soft drinks (and a commercial espresso machine for when you need that extra jolt), team building events, BBQ's, and other fun activities. You'll also get to work on real-world projects that have a meaningful impact to our customers and are in use all over the world, every day. LOCATION Ottawa, Canada. It's the Nation’s Capital with the longest skating rink (the Rideau Canal) in the winter, waterways in the summer, and hills for skiing and hiking 30 minutes from the office. Ottawa posts vibrant urban neighbourhoods, as well as numerous recreational possibilities. IN A NUTSHELL Do you have integrity, intelligence, and a drive to get results? Then Ross is the place for you, and we'd like to hear from you. Even if we are not presently listing a suitable position, you should still get in touch. We love hearing from game changers with a growth mindset. FURTHER DETAILS Make sure you understand what Ross Video is about, and then click on "Apply Now" below.  Be sure to include a bit about you and your interests. 

Sales Operations Specialist - Contract

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  The Sales Operations Specialist is an integral part of the Ross Video Sales Organization. Their primary responsibility is to assist our Sales Representatives to help them exceed monthly sales targets.    The Sales Operations Specialist is a partner in a given collection of sales territories, which they come to know well. They help drive the business in the region both by offloading back office tasks from Sales Reps like creating and maintaining account and contact information in our customer relationship management system as well as by helping to manage sales activity by assisting with opportunity management, tracking activities related to annual territory plans and by performing data analysis and producing reports.    Sales Operations Specialists exude integrity, drive and passion while demonstrating a high level of attention to detail, superior organization & communications skills.   Duties, Responsibilities and Accountability: Work collaboratively with Regional Sales Managers (RSM) and Inside Sales Specialists (ISS) to help drive regionally specific sales activity. Optimizes the effectiveness of RSM & ISS by: Managing Regional Sales Activities Organizing and executing approved equipment loans Ensuring activities related to approved territory plans are executed effectively and on time Coordinating requests and approvals for product demonstrations and regional tradeshow activities Preparing and distributing quotes for warranty and software maintenance program renewals Proactively identifying and solving order issues prior to receiving a customer purchase Performing Data Management & Analysis Adding new clients and prospects to our customer database Updating and maintaining existing customer data including corporate, financial and other related account details; contact information, accurate categorization Updating opportunity status Preparing reports and analysis Offering regular insights to RSM and ISS that will assist in driving sales results Helping with Time Management Being aware of RSMs calendar and planned activities Creating tasks and reminders for RSMs and the extended Ross Sales Team Assisting in the completion of Sales related forms like DIW. Helping RSMs clear roadblocks, both external and internal Assisting in coordination and liaison with other departments Act consistently with the Ross Video Code of Ethics and Our Culture                                                                                                                       Perform other related duties as required.   Job Requirements:   Knowledge/Education/Training: Experience with customer relationship management (CRM) software Experience with Salesforce.com will be considered an asset Strong computer skills including a working knowledge of Microsoft Office Spanish and Portuguese language proficiency is an asset   Traits: Driven work ethic, with high energy and an engaging level of enthusiasm. Exceptional organization and communication skills Superb attention to detail Ability to work unsupervised while managing multiple duties/projects (multi-task) Strong desire to thrive in a high performance Sales environment Passionate about Ross Video   Experience: Post-Secondary Graduate 1-2 years of direct work experience in a sales support role.   Other: Position is based in the Ottawa office   Physical Demands:  Office Environment   Work Environment: Office, Moderate Noise  

Technical Sales Specialist

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Location: Home Based
 The Technical Sales Specialist will support the US and Canada Sales team in its initiative to increase sales of Ross Video technology in dynamic and innovative applications. This key role in the Ross Sales organization requires a unique blend of engineering / solutions solving skills along with the “soft skills” required in a sales process. The Technical Sales Specialist is responsible, during pre-and post-sales activities, for ensuring Ross Video’s Superior Customer Experience. This requires collaboration with the sales team, customer interaction and managing the client’s expectations throughout the engagement. For complex projects, coordination with our services implementation team including Schedulers, Commissioners, Trainers, Creative Services Technical Support Specialists, and Field Service Developers, to ensure a successful launch of Ross solutions at clients’ facilities. This unique position will include, but is not limited to, the following duties: Responsibilities:  Participates and contributes to sales opportunities driven by the Regional Sales Managers, prioritizing efforts based on maximizing total impact on the team’s productivity. Scopes technical solutions to address customer requirements, assess customers met and unmet needs, and recommend solutions that optimize value for both the customer and Ross Video. Coordinates closely with Ross’ internal Sales team and business partners to align solutions designed to meet our customers’ business requirements. Proactively engage in opportunity reviews ensuring they are properly configured aligned in the sales process. Educate and provide professional development to team and business partners to enhance their product knowledge, technical acumen, and technical sales skills. Engages in customer facing product presentations, demos, training, and workflow guidance to end-users and business partners at customer premise or tradeshows. Pursue additional business development opportunities and collaborates with Sales to ensure these are effectively covered and advanced. Develop project plans, assist scheduling with resource allocation, coordinate Ross technical services, third party resources and client teams.  Duties:  Works on systems oriented and highly technical projects. Create drawings that capture the define specific opportunities, while also creating general variations for use by other groups at Ross Help to prepare world-class customer facing proposal supplements. Manages proposals for large RFPs. Provides client feedback to Marketing Product Manager(s) on product & application requirements. Perform product demo and configurations for business partners and end users on Ross specific Products and workflows. Coordinate with DTE and Demo Artist upcoming full system demos as required by an opportunity. Performs other related duties as required.  Job Requirements:  Minimum 5 years of combined sales, sales engineering, presales experience, systems application, or product specialist experience. Record of achievement and technical solution expertise in a customer facing environment. Poses strong knowledge of industry standard protocols, connectors and terminations. Strong knowledge of MS Project, Word, Excel, PowerPoint, Visio and CAD. Assist in laying out and designing rail configurations for robotics projects Excellent Communication & Presentation Skills. Must be proficient in both Desktop and Server Networking practices. Able to work co-operatively with and across all company departments. Strong presentation skills. Possesses strong and creative problem-solving traits. Working knowledge of Salesforce and or similar CRM programs. Existing knowledge and use of Ross Video products (preferred).  Traits:  Passionate about Ross Video broadcast equipment solutions Positive, Determined, Problem Solver Deadline driven Strong organization and communication skills          Ability to multi-task Ability to work well independently and self-motivated. Attention to detail and a strong work ethic Desire to contribute to a team environment Ability to handle stressful situations  Physical Demands Office environment Required to set-up equipment – involves lifting to 50 lbs., reaching, bending, stooping, etc.  Other: Willing to Travel up to 50% of the time Must live within 75 miles of major airport Valid Passport Valid Driver’s License & a clear driving record Travel to annual NAB tradeshow/or other tradeshows as required Attend Sales Meetings, as required.  

Financial Analyst

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  Position Overview   As a Financial Planning Analyst as Ross Video you will be responsible for budget, forecast and financial reporting activity associated with several areas of the company, most notably in support of our Ottawa R&D group as well as some of the corporate groups. With a solid command of general accounting and reporting, financial systems (and of course excel) you will provide financial guidance and action to help the drive for revenue and cost reduction.   The role of Financial Planning Analyst also includes aspects of risk management, as our company contact point for insurance related matters and some taxation exposure – primarily in the facilitation of our annual SRED (R&D) processes. The position also provides support to the CFO on a variety of projects including government assistance (IRAP/other initiatives) and M&A projects.   Job Requirements:   Experience & Knowledge   University degree in Business/Accounting, with a CPA Chartered Accountant (CA) designation 5+ years of financial analysis, financial statement preparation and reporting experience Advanced skill level with MS Excel; significant experience with MS Office suite Experience in Adaptive Planning and/or Great Plains accounting software an asset high level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts Experience (not essential) with Risk Management – corporate insurance in particular   Qualities & Traits:   Inquisitive and driven to continuously improve Able to work efficiently as a part of a team as well as independently Able to work well under pressure and meet set deadlines Ability to multi-task, while dealing with multiple and changing priorities Ability to interpret and implement company policies and procedures Attention to detail in all areas of work Professional written and verbal communication skills Good organizational, time management and prioritizing skills   Work Environment: Office, Moderate Noise   

EMEA Marketing Coordinator

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Location: Anywhere
Marketing Coordinator – Europe Middle East & Africa (EMEA) Please note: This position is located out of our Reading, UK office.   WHY WORK AT ROSS VIDEO?Ross Video is one of the world’s leading manufacturers of hardware and software solutions for the broadcast and live production industries. With offices in 6 countries and a global customer base, the company has been growing at an average of 17% every year and now needs a Marketing Coordinator to help support marketing activities in the EMEA region.  WHAT YOU’LL BE DOINGBased at the company’s newly opened EMEA HQ in Reading, this role is a broad and varied position that involves working with a tight-knit but growing team. It would suit a disciplined generalist with a strong work ethic and ‘can do’ attitude looking to develop a marketing career within an enjoyable and creative, but demanding high-technology environment. A willingness to get hands dirty is a must, in exchange for a vibrant work environment and supportive culture. Your specific responsibilities will include: Assisting with the organisation of the various regional trade shows, exhibitions and partner events run throughout the year Organizing the production of branded items such as merchandise and promotional gifts Working with 3rd party agencies to facilitate translation and production of local marketing materials Acting as the first point of contact for all channel partner queries in the region (production of artwork, logos, graphics, etc.) Supporting the wider EMEA team members with day to day marketing tasks and coordinating marketing projects and activities as requested.  REQUIREMENTS Graduate, ideally with some previous experience in a similar marketing role Working towards CIM or other recognised qualification Well organised and motivated with the ability to manage multiple projects effectively Knowledge of a graphic design package desirable, but not essential Excellent communication skills Bright, outgoing and confident personality When you take on a project, you own it, start to finish, get it done on time and are a fast learner Strong marketing instinct and creative energy Detail-oriented and passionate about your contributions